Legal Information

  1. Home
  2. Legal

Introduction

At Harborlightagency, your privacy is a priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. By using our site, you consent to the practices described in this policy.

Information We Collect

We may collect personal information directly from you when you interact with our website or services. The types of information we gather include:

  • Contact details: such as your name, email address, phone number, and company name.
  • Usage data: information about how you navigate and use our website, including IP address, browser type, pages visited, and timestamps.
  • Communications: any correspondence you send to us, including messages and attachments.
  • Transaction data: if you purchase our services, we may retain billing and payment details (though payment processing is handled by third-party providers).

How We Use Your Information

We use the information we collect for various business and operational purposes, including:

  • Providing and managing our consulting services.
  • Responding to inquiries and fulfilling requests.
  • Sending service updates, newsletters, or marketing communications (you may opt out at any time).
  • Improving website functionality, user experience, and content relevance.
  • Complying with legal obligations, including GDPR requirements.
  • Analyzing trends and aggregated user behaviour to enhance our offerings.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share data with:

  • Trusted service providers who assist us in operating our website or delivering services, under strict confidentiality agreements.
  • Regulatory authorities or legal representatives when required to comply with applicable laws, regulations, or legal processes.
  • Business partners or successors in the event of a merger, acquisition, or asset sale, with appropriate protections.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data. These may include:

  • The right to access the personal data we hold about you.
  • The right to request correction of inaccurate or incomplete information.
  • The right to ask for deletion of your data under certain conditions.
  • The right to restrict or object to processing.
  • The right to data portability.

To exercise any of these rights, please contact us using the details provided in the Legal Information section.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyse site traffic, and personalise content. You can control how cookies are used through your browser settings. For full details, please refer to our Cookie Policy.

Contact Us

Your privacy matters to us. If you have any questions about how your personal data is handled, or wish to raise a concern, our dedicated privacy team is ready to assist you directly.

  • +61 3 4829 5736
  • harborlightagency@gmail.com
  • 171 Collins Street, Melbourne VIC 3000

Quick Links

  • Privacy Policy
  • Terms & Conditions
  • Cookie Policy
  • Refund Policy
  • Legal Information

Our Commitment

We audit our data protection practices on a continuous cycle to keep your information secure. This policy is refreshed regularly to stay aligned with evolving privacy laws, the EU GDPR and Australia's Privacy Act.

We use cookies to enhance your browsing experience, analyse site traffic and deliver personalised content. By clicking "Accept All", you consent to our use of cookies. Learn more in our Privacy Policy.